Site Reliability Engineer (m/f/d)

If PHP programming and DevOps activities excite you, you have an eye for detail and strong analytical skills, and you also enjoy working in a team, we should get to know each other!
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Passionate people for sustainable software

Quentic is one of the leading solution providers of Software as a Service in the European EHSQ and ESG market. The company is headquartered in Berlin, Germany, and employs more than 250 people. Branch offices are located in Germany, Austria, Switzerland, Finland, Sweden, Denmark, Belgium, the Netherlands, France, Spain and Italy.

70 of them work in our Development Center in the departments Software Development, Software Testing, UX Design and Technical Editing. Our Site Reliability Engineering (SRE) department functions as an interface between the Customer Success / CloudOps teams and Customer Integration Services. This area handles issues concerns bug fixes for software development, SaaS infrastructure performance and the interfaces between our products and customer systems.    

Your challenge

  • Third Level Support – Investigating and resolving disruptions that cannot be solved by Support or IT  
  •  In-depth analysis of bugs, formulation of solution suggestions and direct implementation of these solutions
  • Consultation and coordination with Software Architecture team regarding architectural changes
  •  Initial error evaluation and, if applicable, quick implementation of initial solutions and offering guidance/support to our software developers
  •  Pointing out inconsistencies within our SaaS solution
  • Supporting with data migration
  • Conducting code reviews
  • Performance optimizations
  • Creation of error protocols
  •  Cooperation with Project Management as well as our Product Owners  

We offer

  • Using agile approaches and state-of-the-art technologies in a high-performance environment (PhpStorm, 3 monitors)  
  • A company culture that fosters appreciation and collaboration 
  • A structured remote work onboarding phase, space to create and a diverse array of projects  
  • Flexibility in how you work (Home office with no current core work hours – we use an honor system in terms of hours worked)  
  • Regular opportunities for continuing education and personal development (e.g., with a focus on system architectures, planning and development)  
  • Flat hierarchies with an open-door policy in a relaxed yet professional atmosphere 
  • Regular team events and special attention paid to work-life balance (Home office, flexible work hours, on-site massages, gym access, parent-child rooms and more!) 

Your qualification

  • Degree or extensive training in an IT-related field or other relevant experience  
  • Multiple years of experience in the field of software development 
  • Experience in 3rd Level Support desired  
  • In-depth knowledge of PHP, JavaScript and MySQL  
  • Knowledge of React and Symfony would be advantageous 
  • Exceptionally high awareness of quality  
  • Deep understanding of software and system architecture and software design as well as TDD/BDD  
  • Broad and strong ability to analyze and conceptualize  
  • Highly responsible, able to work in an independent and structured manner  
  • Excellent problem-solving skills and ability to think outside the box  
  • Ability to work in a team; strong communication skills in German (B2 minimum!) and English 

If you want to make the world a little bit safer and know more about environmental protection, occupational safety and sustainability, we are the right place for you! Find out who we are and how we work on YouTube and jobs.quentic.com

 

Additional information

  • Remote status

    Flexible remote

  • Employment level

    Professionals

Or, know someone who would be a perfect fit? Let them know!

Gürtelstraße 30
10247 Berlin Directions

Home Office

Germany
99986 Berlin, Hamburg, München, Köln, Frankfurt (a. M.),uvm. Directions

What we offer

  • Caring, Health & Support

    Your health and well-being are important to us. Ergonomic office equipment, monthly massages at the workplace, fresh fruit and drinks are available for our Quentics. We also offer numerous discounts for employees, a company ticket as well as cooperations with different sports clubs at the main location. In addition, we also participate in different public sports events to boost team spirit and individual fitness.

  • Work-life Balance & Family-friendly

    Early bird or night owl, dentist appointment or children's school play - we know that everyone has their own rhythm and with our flexible working hours we make it possible to balance work and private life. In addition, we offer generous home office arrangements, full- and part-time solutions as well as a spacious parent-child office at our headquarters. We know that balancing work and family life can be a challenge. Many of us have children and we support families as much as we can.

  • Training & Development

    We are constantly growing as a company, as a team and in our tasks, so your development is also our development. Whether it's educational leave, online courses, coaching for our leadership positions, internal language courses and e-learning through our new internal platform, we invest in you to help you reach your full talent and potential.

  • Social Events & Networking

    We are Quentic. And that's why we believe that getting to know each other personally improves cooperation and togetherness. Accordingly, we regularly offer smaller and larger team events to get to know your colleagues better, to promote cooperation and to strengthen your networks. We don't just work as Quentics, we also celebrate together.

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