Who we are
The department consists of two closely linked teams: Product Management and User Experience with a total of just over a dozen international colleagues.
We strongly believe in the benefits of diverse teams and pride ourselves on an optimal mix of extensive EHSQ experience, ESG expertise and product management know-how.
Product Management focuses on strategy. Together we develop the product's position in the market, provide impetus for marketing concepts and oversee its life cycles and features. Are you looking for a challenge? Planning, release cycles, trend analyses and the constant further development of our software offer a variety of exciting tasks for you!
User Experience focuses on the customer! Therefore, all touch points, interactions and experiences of the user with our product are concentrated in the UX. This not only includes feedback on the current state or after the last release, but also the expectations before the launch. Usability, user interfaces and needs research accompany the entire product cycle, we work directly on the customer pulse!
What we do
Following Marty Cagan, the visionary for technology product management, we see our task as developing a product that our customers love, that benefits the environment, and that is successful.
To do this, we address and analyze the four classic risks of digital products to constantly increase the chances of success for Quentic software:
- Valuable: Do customers need it? Why? For what?
- Feasible: Can we build it? With reasonable effort?
- Usable: Will users be able to use it?
- Viable: Does it make sense for Quentic? How?
We operate in the B2B environment and especially focus on finding a good balance between the requirements of our corporate customers and the wishes of individual users. Quentic's many years of growth and high customer satisfaction show that we succeed very well in this.
How we work
We want to understand what specific needs and problems our customers have. To do this, we use tools such as customer interviews, data analysis, and customer advisory boards to get to the core of the requirements and validate ideas. Experienced UX researchers support us in this, but the product managers are also in regular exchange with our customers.
After prioritizing the customer requirements during the discovery phase, we work in an agile manner with the software development teams to plan the implementation. We develop detailed user stories and designs. During the implementation we are in constant contact with the development teams.
Launch & Communication
We accompany the implementation of new product ideas through intensive communication with internal and external stakeholders. We only achieve our goal when customers can effectively benefit from new functions. Extensive KPIs enable us to provide an optimal and reliable evaluation.
Do you want to grow together with us in a culture of open feedback? Then send in your application today and become a part of Quentic’s success story! It’s not for nothing that our company culture has been independently verified multiple times as one of the top German ICT companies and in the Berlin-Brandenburg region.
We focus on diversity
Appreciation and mutual respect are two of our most deeply embedded core values. As a signee of the Charta der Vielfalt (Diversity Charta), we affirm our commitment to a workplace free of prejudice. Because we know: A diverse workforce only leads to one result - the best one!
Nice to know
Experience in product management is not mandatory, but a typical PM mindset, constant curiosity, and the will to make a difference are. Perhaps you have already demonstrated this elsewhere, for example through a hobby?
In general, we try to create a good balance between PM expertise and domain know-how on EHSQ & ESG topics in the team.
In principle not, it depends on the specific task. Today, the team works from more than 5 locations, but meets regularly for intensive coordination (and the odd party).
We have detailed onboarding plans, experienced product managers help you intensively in the first weeks. But even later on, weekly 1:1s are important to us to keep each other up to date.
In addition to Miro, Confluence and JIRA, we have a number of other specialized tools in use, for example to document customer interviews.
Due to the confidentiality of our customers' data, we have to be very restrictive with classic cloud tools, such as Google Analytics.
The UX team works with Adobe XD, for example, and perhaps Figma soon.
Absolutely! Our CPO considers coaching the team to be one of his main tasks, and this naturally includes external training, networking events, or mentoring by external coaches.
Honestly, there is no such thing. Product management is always new, always different. Sometimes we have events with customers, sometimes we focus on internal coordination, sometimes we are on the home stretch of a release.
The birth of our software
Our SaaS solution launches with four modules:
- Legal Compliance
- Risks & Audits
- Environmental Management
The "Hazardous Chemicals" module is launched at the end of 2009.
The "Occupational Safety" module is introduced to our customers and becomes a bestseller.
All good things are 7
"Process Management" is implemented to represent, manage and optimize our customers' operational processes.
A reliable partner
With the "Online Instruction" module, employees and external companies can be instructed flexibly.
Sustainability is becoming increasingly important for companies. With the launch of the module, the reporting of indicators can be designed efficiently.
EcoIntense, EcoWebDesk, and NordSafety become Quentic. With the release of our 11.0 version, our platform also becomes mobile. We integrate the app of our new Finnish colleagues.
With "Control of Work", our solution now includes 10 specialist modules. Operational processes can be assessed and safely organized.
Acting instead of reacting
To improve EHSQ culture, our 11th specialized module "Incidents & Observations" is successfully launched.
Our partnership with AMCS creates synergies, enables us to become more global and to increasingly offer our software solution worldwide.